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Our operation is extremely committed to mitigating the risk of COVID-19 exposure to our customers, our drivers, and any 3rd parties engaged during the use of Phlete service. All Phlete drivers are required to take the following actions before and after every acceptance and delivery:

  • Wear a mask and disposable gloves

  • Wipe down all hard interior surfaces with isopropyl alcohol

  • Wipe down soft interior surfaces with antibacterial soap and water

  • Wipe down high touch areas with isopropyl alcohol



Safety First

  • In terms of safety, our drivers must be able to pass a thorough criminal history and driving history check. Our background investigations include:

  • Drivers must submit a valid driver's license, social security number, vehicle insurance, and more (some states have additional requirements).

  • Our background checks include: a social security number trace, a nationwide criminal search, a county court records search, a federal criminal search, as well as a US Department of Justice 50-state sex offender registry search.

  • Anyone whose background check shows violent crimes, sexual offenses, or other disqualifying felonies is not allowed to drive on the platform.

  • We don’t stop after just one background check — continuous criminal monitoring allows us to quickly deactivate any drivers with disqualifying criminal convictions. We also do continuous driving record checks in partnership with SambaSafety.

  • Additionally, all drivers must participate in a Community Safety Education program developed by RAINN, the largest anti-sexual violence organization in the US.

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